ALL RIGHTS RESERVED. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Azamara Quest. Edit your princess cruises refund request form online. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. Princess New Cancellations as of March 14th 2022 - Princess Cruises LauraS Cruise Line Cancellation Policies: A Closer Look Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. As of 2021, it is the second largest cruise line by net revenue. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. CC Help Jenn Cruise with Confidence seems the more flexible option as things stand right now. So we opted to not wait and canceled outside the 30 days. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. Many tested positive and were put in quarantine cabins for the remainder of the cruise. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Ashley boarded her first cruise more than a decade ago and never looked back. Holland America On top of the Alaska, Europe and Canada/New England cruise cancellations, the line's Amsterdam. 100% of full fare. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. You will be able to leave a comment after signing in, By I would hope FCC would be for what I paid for original cruise. We got a credit which has to be used by the end of the year. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. So you have read that some people other than me have gotten an FCC with a deadline in 2023? Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. Guests will automatically receive the FCC if the refund option is not chosen. Deals. For cruises 5 days or less, the final payment date is 76 days prior to sailing and for cruises 6 days or more, the final payment date is 91 days prior to sailing. No surprises there. They can get a full refund, accept future cruise credit or book a future cruise at the same price of their 2021/2022 fare. These FCCs can be used against any holiday that is on sale at the time of booking. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Travel Insurance Benefits2(Underwritten by Nationwide). If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. CRUISE HIVE LTD 2008-2023. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Started June 21, 2021, By You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Started June 21, 2021, By Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Pro-rated . When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. Why do Florida residents receive cruise discounts. It was already cancelled twice and now 3 times. I hope to never have to deal with a cancellation again. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. Passengers whose bookings began with a nonrefundable deposit will not receive the deposit amount back. Wow. . Princess Cruises - What is Included? Food, Gratuities and More Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. Princess Cruises, Royal Caribbean, NCL, and Carnival are allowing passengers to cancel and reschedule cruises for January 2022. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? CC Help Jenn They removed my Vancouver to Her nolulu. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. . Daily gratuities are not included and are added to your onboard account each day. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Im not even hopeful of that. If I'm out the insurance and deposit no sweat. See more info here and choose the perfect Princess package for you! After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Decide where to go, when, how long, everythingthe choice is yours! If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. . If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. How Soon Before Your Cruise Can You Cancel Due to COVID-19 and Omicron? For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Royal Caribbean | Cruise with Confidence - Cruises.com FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. The Princess cruise ship that dominated the headlines when the global pandemic started to impact the cruise industry nearly 2020, is still awaiting to make a return to cruising. We strongly recommend that all eligible guests be up to date with their COVID vaccines. Now its a promise. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Other items purchased prior to the start of your cruise will also be refunded. We make it easy for you to choose a cruise. Princess Cruises: Payments and Refunds - Vacations To Go Let's face it, canceling for something like COVID is always a gamble. NEEDED Show Coupon Code For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. To make a refund request please e-mail our contact center. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. View our Book with Confidence Cancellation Policy. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. View Cruises. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. Cruising during COVID-19: Cancellation, refund policies vary - Yahoo! Princess Cruises ; Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. Another one bites the dust! My non-refundable deposit was $200 for our cabin, and our insurance cost was $279.84.not sure what the $239.92 is: Check your credit card statement. I thought I read somewhere it was only until April 2022 to book something. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. We'll send you a weekly newsletter to your inbox. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? I don't understand your comment about PVP - surely it is as you initially thought. FCCs are non-transferrable but may be used to pay for others on the same booking. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Some lines, however, may still require one or more protocols to be adhered to, either on a. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. NOW WHAT!?@!?@. PDF CG- PRINCESS CRUISES Terms & Conditions May 2022 Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. Princess cruise Feb 2022 - Cancel for any reason with Princess In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. List says Royal- Alaska. I think Princess also calls it Book With Confidence. Though may other Magestic cruises have been. Its a convenient way to help ease your worries before setting sail. Call us at 800-338-4962 or inquire about a vacation here. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. In the event any guest believes any cancellation fees have been applied in error, they should contact us. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Keep checking your account on PCL website. The line did not go into further detail. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. If you purchased Princess Vacation Protection, it will not carry over if you cancel and a new booking is made. FCCs must be used before their stated expiration (book by and sail by) date. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. Life happens, however, and it's good to be prepared for when the unexpected happens. For full Book with Confidence and COVID-19 Protection Program guidelines, visit www.princess.com/bookwithconfidence. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess cruise Feb 2022 - Cancel for any reason with Princess While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. I mean I've got enough FCC to cover the Ruby, Enchanted, and half Royal. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Existing booking are frozen, but not cancelled. Princess Cruises' Refund* and Cancellation Policy for COVID-19 So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. I will begin doing that in another week or so. With the insurance, no, I don't expect it to be refunded since I used it to cancel. The ship's Europe schedule will begin with a 12 . When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Assistance is there for you, 24 hours a day, 7 days a week, anywhere in the world. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Once that FCC appears, I will share the amount and the expiration date. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected.
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