The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. This all happened after verizon bought them out. You have quick access to the information you need from the fly out Menu on the top left. The phone was bought 7 months ago (has a 1 year warranty). Be the first one to find this review helpful. When using this App, standard data rates may apply. File your review. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. For personal use only. We will get back to you in a few minutes. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. They are a SCAM!! Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Straight Talk Service WebStraight Talk, Inc. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. I never was able to get one. I spent HOURS on the phone with customer service getting the same answer every time. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. Thank you, you have successfully subscribed to our newsletter! I bought a service plan before my service cut off. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. This is your device's unique identification number. You will need to perform a separate checkout for the items in your cart. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Straight Talk is also branded as Tracfone and offers prepaid phone service. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Straight Talk is a reliable alternative to major cellphone providers. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I can't get pictures in my texts and they are no help after days of taking to them. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. WebSearch consumer complaints, reviews and information about straight-talk-.com. Please select which one you wish to keep. The freaking phone isn't no good the button doesn't work. I use the app to refill my monthly service and it always goes off without a hitch! IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. RATES EXCLUDE INTERNET SERVICE. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Please refer to the latest Terms and Conditions of Service at StraightTalk.com. MOBILE WEBSITES: Access the mobile web site version of your choice. In my experience and for my needs Straight Talk worked very well for me. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Straight Talk does not own their own cellular towers. And this doesn't make any sense at all. How Do I Purchase a Plan with Straight Talk? You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). Find more than 137,785 complaints| Ripoff Report Contact Us At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. The first rep. this morning said he'd call me back on my cell right off. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Privacy policy IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I had straight talk for years. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. @PBQB523 Focusing on our quality of customer service is our priority. WebAt Straight Talk, customer service is extremely important to us. Subject to our Reasonable Use Policy and Terms of Service. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Imagine not being able to call the police? But they were so QUICK to take the money out of my account. Kept asking to speak to a manager but was told they were a manager. I was forced to accept the free Verizon sim. Where do I start! WebStraight Talk Home Internet service available in select areas. We also ensure all reviews are published without moderation. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Tried again this afternoon, rep. was very rude and condescending. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. In total, Straight Talk has 4 phone numbers. There are no contracts and no hidden fees. Had enough of straight talk terrible customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. The NEW $55 Plan will Straight Talk No international roaming allowed. > Sign In / Reset Password. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Track data usage in the app or from the home screen widget. I have been without service since 1/02/23. Phone was fine for a month. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Do not work with this company it's a scam. He said he was not allowed to transfer the call to anyone else. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. WebTell us what your question is about so we can direct you to the best team to help you. Meanwhile, she said their is nothing wrong with my phone. Never called . All rights reserved. Straight Talk WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Please wait an additional 24 hours and try the test call again. It is impossible to talk to someone who speaks fluent English. DEVASTATING to my business. In short, the two companies are not related. Calls are billed in one-minute increments. Copyright 2022 Consumers Unified LLC. on 2/28 at 3:05PM SpeedTalk If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Contact - SmartPay Lease to Own But you have exceeded the number of items allowed per order. I have been a loyal customer since TracFone days! Service is currently available for your address. Transferring Your Existing Straight Talk Service Calls must originate from the US or Puerto Rico. Straight Talk Airtime minutes will be deducted plus the cost of the International call. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Reward Points have no cash value and cannot be transferred to another customer. Listings for companies similar to Straight Talk: Customer service is awful. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. We value your privacy. straight talk Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. This special promotion only allows one additional line to be added at a time. Straight Talk Great help!!! Phone: If you want to cancel your Straight Talk service quickly, use the phone option. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Please fill out the form below and we will be in touch with you ASAP. Is it possible to keep my Straight Talk phone number after canceling? Still no service. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. After setting the sync settings, emails will begin displaying on your phone. So I'm out money with no phone or service and thus far no solution offered. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. NOTE: It can take between 15 ? No one knows how to help or even cares. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. I turned it off and back on still no service. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. With Android 4.0 and later versions, you can set a mobile data limit reminder. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. The worst phone service ever!!!! Have a Straight Talk question? It's now been a day and half. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e I told all of them the error I got. Track data If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Use the charger that came with your phone to avoid battery damage. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account.
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