Especially the audio in movies dropping out. frame matching etc. Works great for years. This doesn't typically occur with Disney plus or streaming movies from iTunes. If anything changes, we'll update this post. Spectrum TV App audio out of sync today : r/Spectrum Apple may provide or recommend responses as a possible solution based on the information An Apple Watch ban is possible in the U.S. but highly unlikely. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. And this fix only lasts basically one day. Audio still out of sync from ATV to home pods. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Same for me! The No. Well, very happy with the sound but very disappointed with the audio lag. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Oct 7, 2021 8:38 PM in response to Ccastle84. Apple TV lip sync issues | AVForums It is getting really frustrating. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Before this, he worked in the technology field across different industries, including healthcare and education. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. My issues are with hard wired speakers fed via hdmi and not on all streams. I updated my HomePods and AppleTV HD to 14.2. Really really unacceptable. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Apple TV+ subscribers irked by 'Greyhound' audio sync issue It was on there for TVos 14.4 and have no idea why they took it out. Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Both devices must be on the same home network and signed into the same Apple ID. This site contains user submitted content, comments and opinions and is for informational purposes This site contains user submitted content, comments and opinions and is for informational purposes Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. JavaScript is disabled. I've reset my AppleTV and two homepods and it still won't sync. Oct 8, 2021 11:23 PM in response to Ali_E1. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Refunds. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Update the software on the iOS device you set up HomePods with Try restarting them first. I love technology and like to talk about the latest news in the Tech industry. sync is much better when using airplay but still not 100% perfect. omissions and conduct of any third parties in connection with or related to your use of the site. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. There was a problem. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Oct 3, 2021 11:40 AM in response to aigars16. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Select Video and Audio. If not, then update the HomePods to 14.5 as well. We did come across a potential workaround that may help solve the problem for some. On iPhone: Tap Continue on the Wireless Audio Sync box. Alt1037, User profile for user: After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! provided; every potential issue may involve several factors not detailed in the conversations The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Thats why I bought these. Bigus_Phillus, User profile for user: The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. frame matching etc. I have the same issue although I'm using bose smart speakers within my audio environment. 1-800-MY-APPLE, or, Sales and With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Oct 4, 2021 1:09 PM in response to elmofles. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. But recent updates to the Plex app are likely to be the culprit on other platforms. Apr 28, 2021 8:35 AM in response to ashtv. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Head here. How can they mess it up at generation 15 ? Aug 12, 2021 4:25 PM in response to Ccastle84. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. Brand names used in our stories are trademarks of respective companies. All are using AAC audio codecs. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. After update to tvOS15, sound and audio become more and more out of sync with time. For now I try to downgrade to tvOS 14. AppleInsider may earn an affiliate commission on purchases made through links on our site. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Audio is out of sync from video and delay increases over time. Please fix this apple! This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. This adjustment should resolve the issue for the time being, at least until the official fix arrives. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. and our Ccastle84. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. Everything was just fine before the 14.5 update and now it's a shambles. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. Only from Apple TVs to either of my receivers am I having this problem. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Apple TV 4K, You can't hear the test tone when airpods are connected. Apple AirPods 2 (opens in new tab) (from $159 at Apple). Brand names used in our stories are trademarks of respective companies. Oct 5, 2021 6:16 AM in response to dangregory. Oct 9, 2021 6:25 AM in response to SpWargo. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. 78. So what is happening is that system sound audio is working just fine. Those affected can try it as a potential workaround and see if it helps. only. Sep 23, 2020. SpWargo, call Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. (Source 1, 2, 3, 4, 5) ask a new question. provided; every potential issue may involve several factors not detailed in the conversations Apple disclaims any and all liability for the acts, I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. tvOS 14.5 - Homepod Audio sync issues - Apple Community Get the best of iMore in your inbox, every day! Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple may provide or recommend responses as a possible solution based on the information dfried1, User profile for user: Why is there no student checking it with some devices before they roll it out? dangregory, User profile for user: I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. A forum where Apple customers help each other with their products. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Happening to me too across multiple apps including Apple TV+. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. Here's how the Galaxy S23 compares against the iPhone 14 Pro. I did notice that by using passthrough the lip sync returned. For a better experience, please enable JavaScript in your browser before proceeding. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) But I have had nothing but problems. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). The audio and video on my TV are out of sync or there's an audio - Sony tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues The service also helps one organize media from personal collections and online services. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Any time this happened with mine, I would force quit the app & Restart Apple TV. Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). May 1, 2021 8:39 PM in response to JoppeA. Have exactly the same issues with the audio advanced to the picture. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. User profile for user: YouTube TV audio is out of sync with video. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Delay audio sync Samsung Q950T with APPLE TV 4K 2021 The issue first came to light after the tvOS 16 update and is yet to be addressed. wouterdam, User profile for user: So frustrating! Under Audio Return Channel, select Play Television Audio. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? Id say the issue started about 2 months ago. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Tried everything without luck. The problem is that apple took out the option to calibrate all formats for 24hz. The Plex audio sync problems has happened before with the Ultra. It makes things basically unwatchable. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. Then we suggest checking the audio settings on your Apple TV. I'm a techy who is particularly fond of Android smartphones. Irritating The hypothesis, however, does not account for audio trouble experienced on third-party hardware. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Head here. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Reportedly, the issue is limited to the Plex app. any proposed solutions on the community forums. 1-800-MY-APPLE, or, Sales and Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. I have the same issues on almost all my streaming apps recently. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Just updated to the latest 14.6 release (version released yesterday). I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! NY 10036. My device is set to auto update and is current. Although it must be noted that no official ETA has been shared for the time being. So I can't get adjust the dialogue sync at all. I can hear the clicks when moving between app tiles, or opening an app. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. This thread leaves me to believe its not just my tv. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Oct 8, 2021 6:36 PM in response to Ccastle84. Apple may provide or recommend responses as a possible solution based on the information This problem has been present for months but has gotten significantly worse recently. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Some TVs have an audio sync delay option in the tv settings. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. The "bad" ones are consistently bad, good ones always good. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Same thing here using airplay with my demon amp after updating tvOS to 15. Some viewers also experience choppy audio and video during playback on the app. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Cookie Notice For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Yep, same here. any proposed solutions on the community forums. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Want to know more about us? Makes viewing intolerable. Oct 5, 2021 3:00 AM in response to aigars16. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Heres how it works. I have to add +250 to 300ms to have the sound properly adjusted. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Also every 10 mins or so there's some sort of static issue. tvOS 14. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Source. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Plex - Audio Sync Issue - Roku Community I can no longer set the audio output device to be my HomePod stereo pair. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? I use my Airpods late at night so as not to wake my kids to watch stream TV. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. I use an Apple 4K to send the video to the TV (HDMI). David Camps-Campins1, User profile for user: Looks like no ones replied in a while. Buy, install, and forget about it. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of A writer who usually finds himself on the other side of the spectrum. We learn about Apple software updates as they're released, too. Bryantrichar, User profile for user: only. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio.
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