Sign In. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". We also met the needs of our team by protecting the positive culture we had worked so hard to create. It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. Since I have two high school girls who are involved in music. My spouse and I are a foster home for abandoned dogs and we love this aspect of our lives. You can begin with your recent education, family life, volunteer work, or talk about your travels. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. Over time, I have learned to be open and honest with people in expressing my views in a nice way and this has really opened my eyes that most people are really very accepting of new ideas. I continue to work on this on a daily basis. Great work giving your example and then highlighting how you corrected the error. I'm a good listener, and my coworkers and patients like that about me. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. ", "I am an avid fan of Google alerts! ", "Once I was filling a prescription for 90 days 90 tablets. If possible, pick a weakness that is not a core skill for the position you are interviewing for. I strive for perfection too often, which causes unnecessary stress for myself. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. I have had to adapt to 3 new managers in the past four years and each has had their own unique styles and expectation. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. Also, avoid telling the interviewer that you get along with everyone all the time. There was not a formal method of teaching IR PAs. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. It seems you have found that balance. These are exactly the steps that an interviewer would be looking for. One is ABC, and the other is XYZ. This question is a little tricky because it's unclear. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. One for the clinic, one for me, and one for the patient. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. I make sure the on hands are right for the computer to order what's on auto order. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. I love working as part of a team and my colleagues take well to my personality. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. But her prescription was on troubleshoot, and no one order it. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". By initiating an open conversation with this person, we were able to uncover his need. "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. My approach is to be empathetic, soft-spoken, and truthful. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. It seems you would be a wonderful teammate to have around. Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. Behavioral 3. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . I understand and agree that Kaiser Permanente may verify any and all information that I provide. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. If possible, avoid extreme responses that include speaking negatively of others or naming people. Contact us here. Your problem-solving approach is fantastic! New hires were appreciative of learning one on one. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. Discuss the reasons why will you be great at this job. I am a competitive individual and enjoy keeping fit. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. This process helped make our project a success in the end. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Good answer! After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. ", "Having worked in the healthcare field for seven years now, I have really grown to appreciate the importance of continuing medical education and I jump at any chance to further my knowledge base in the field. I like to manage my time to finish my projects on time. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Interview questions and answer examples and any other content may be used else where on the site. Wonderful! A career in healthcare can be emotional at times; however, I choose to focus on the positives. As part of the team, I lead the cause of making sure that we took all factors into account and walked through all solutions that we could imagine. I'd be curious to hear if your department had any needs in this area. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. I understand that it's part of the job. Maybe you can see opportunity when others can only focus on the issue. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Is this something junior staff can be involved in? 91% said yes. ", "I have the basic procedural skills for this team position. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. What resources do you prefer to stay on top of industry trends and changes? Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. While we are all human and make mistakes, the key to this question for your interviewer is how you handle the aftermath of a mistake to make things right. There is a balance between allowing normal emotion and allowing it to impact your work. Image source: Times Herald. While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. "I once worked in a very difficult environment and toxicity really started with our leader. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. We told her we were going to order it and it was supposed to be there that day. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I was tasked with spearheading a task force. 3.2 (5 reviews) Term. While there was no injury, I was required to report the fall to our safety team and I did so immediately. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. These can include terms like sympathy, empathy, humanity, kindness, caring, and heart. Reiterate to your interviewer that you are aware of the stressors that come with this role. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Kaiser Permanente Interview Questions & Answers | Indeed.com My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". ", "Do my job and do it right. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Search Jobs - Kaiser Permanente Careers - Oracle The patient was angry and threatened to leave AMA. Custom Care & Coverage Just For You | Kaiser Permanente At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Our interview questions and answers do not represent any organization, school, or company on our site. You must create your own answers, and be prepared for any interview question in any interview. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. ", "I'm very interested in clinical research. Write a thank you note or email to all your interviewers. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. What questions did they ask during your interview at Kaiser Permanente I even talk about what they are going through. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. 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The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. You can consider improving this response by explaining why. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. My weakness is taking on too much and not delegating. But this is usually just for transitions. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. I would also need a technologist to assist me who could adjust to my easy procedural style.". I am a people person and build relationships with my coworkers and patients alike. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. I think the right answer is, 'of course, but not for long!' ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. Therefore, any date prior to 2019 might not be accurate. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. It sounds like you have the experience the interviewer would be looking for. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients.
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